The business version of the WhatsApp messaging application for iOS users was launched in April 2019 and is already available in Apple App Store. The version for Android devices was released in January 2018.
WhatsApp Business app has several features that will benefit small businesses when it comes to communicating with their customers. These include the setting up of frequently asked questions, verification of business profiles, desktop support and a quick reply feature. WhatsApp Business was initially available in the U.S., the UK, Germany, Mexico, Indonesia, India and Brazil but will be launched worldwide in the coming weeks.