Diversity and inclusion (D&I) very often appear as an inseparable pair and are sometimes even treated as a single word. They are associated since creating a diverse environment that is not inclusive will never work. However, when it comes to data and quantitative measures, these two words are very much disconnected.
In studies and D&I initiatives, the focus is only diversity. This is because diversity is easy to measure while inclusion is hard to define and even harder to measure. But this is a problem because diversity is not a reliable metric and creates a zero-sum-game mentality. In addition, measuring only diversity hides the experiences that cause people to be miserable and happy.
To address this issue, here is a proposed way of measuring inclusion. This can be done by measuring exclusion in different categories that define ways people are made to feel excluded. Measuring inclusion helps companies understand the connection between individual behaviors and overall company performance.
Organizations should realize that a culture of inclusion is important to grow and sustain diversity. Elevating inclusion to a quantitative level similar to that of diversity can help organizations move beyond numerical representation and create working environments where people feel valued and satisfied.